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A Tale of Three Agencies: The Section 508 Playbook

July 18, 2023 Presented on: July 18, 2023


Every agency should develop, implement, and maintain a strategic Section 508 plan as part of their broader, multi-faceted accessibility program. This webinar will highlight policies and strategies employed by the Social Security Administration, Veterans Administration, and the Federal Deposit Insurance Corporation that may be adapted for use by other agencies. In addition, resources such as the Section 508 Playbook will also be referenced to help agencies, at any stage of their program maturity level, chart a more progressive path forward. Section 508 Coordinators, IT Specialists, Reasonable Accommodation Specialists, and Disability Program Managers are encouraged to participate.

Participants may submit questions in advance of the webinar during the registration process or may ask questions during the live session.

Video Remote Interpreting (VRI) and real-time captioning will be provided.

Continuing Education Recognition Available

Certificate Credit hours
Certificate of Attendance 1.5


Brooke Aiken, Section 508 Program Manager, Policy Audit Compliance & Risk Section (PACRS), Chief Information Officer Organization, Federal Deposit Insurance Corporation

Pierce Crowell (Invited), Section 508 Program Manager, Office of Systems, Social Security Administration (SSA)

Chet J. Frith, Senior Advisor, Section 508 Program, Compliance, Risk and Remediation (CRR), Office of Information and Technology (OIT), Department of Veterans Affairs

Session Questions

This session is accepting questions from registered users. After you have registered to participate in this session you can submit your questions on your Account Manager page. Please note: the number of questions will be limited and submissions will be closed well before the session starts to provide time to prepare answers.

Privacy Statement

In order to register for this webinar you will need to create an account and provide, at a minimum, your name, email address, phone number, city, and country. If you do not wish to create an account, you may watch this webinar after it has been recorded. Webinars are typically posted two days after the live session. You can access previously recorded Section 508 webinars on the Great Lakes ADA Center Section 508 Best Practices Archives webpage. Be advised that in order to obtain continuing education credits, you must register and create an account. See Continuing Education Recognition Request Policy.