Upcoming Webinars & Trainings

Scaling Digital Accessibility through ServiceNow: From Requests to Results

November 17, 2026
01:00 PM - 02:30 PM
Registration Link
Presenters: | Brooke Aiken, FDIC Section 508 Program Manager |
508 digital Communication & IT

This session will provide a detailed look at how FDIC leverages the ServiceNow platform to manage and scale its digital accessibility operations. Participants will learn how FDIC uses ServiceNow for document remediation requests, Section 508 training, ICT application testing, and IT reasonable accommodation requests. The session will emphasize the value of strong ticket management practices for maintaining timely compliance, and demonstrate how ServiceNow’s reporting tools - such as dashboards, charts, and data exports- help monitor performance and inform leadership. This webinar will include video remote interpreting (VRI) and real-time captioning. Participants may submit questions in advance of the webinar during the registration process or may ask questions during the live session.

Amplifying Access: From Established Solutions to Emerging Technologies in Assistive Listening

December 03, 2026
02:30 PM - 04:00 PM
Registration Link
Presenters: | Timothy P. Creagan | Andrew Bellavia | Linda Kozma-Spytek |
ABA ADA Building & Sites

Large-area assistive listening continues to evolve, with Auracast broadcast audio adding a Bluetooth-based option for delivering audio directly to listeners. Join us as we turn up the conversation about assistive listening technologies, their role in effective communication access, and the potential to enhance the listening experience of all patrons. The U.S. Access Board will open the webinar with a discussion of accessibility guidelines and technical standards for assistive listening systems under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA). The webinar will then explore the capabilities and limitations of established and emerging technologies, practical considerations for their use in public venues, and the needs and experiences of people with hearing loss. Data on listening experiences and the benefits of assistive listening systems for patrons with and without hearing loss will also be shared. This webinar will include video remote interpreting (VRI) and real-time captioning. Participants may submit questions in advance of the webinar during the registration process or may ask questions during the live session.

How to request USAB training

Listing of past USAB webinars and trainings