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Department of Justice Seeks Public Comment on Proposed Rule to Strengthen Web and Mobile App Access for People with Disabilities

August 15, 2023

The Department of Justice (DOJ) has issued a notice of proposed rulemaking under Title II of the Americans with Disabilities Act (ADA) that aims to improve web and mobile applications (apps) access for people with disabilities and clarify how public entities, primarily state and local governments, can meet their existing ADA obligations as many of their activities shift online. The public can submit comments through October 3, 2023

Across the U.S., people routinely rely on web and mobile apps to access a variety of vital public programs and services, such as employment and educational resources, voting information, health and emergency services, parking, and transit schedules. The proposed rule is particularly significant in the wake of the pandemic, as public entities have significantly increased the scope of essential services and programs offered through the web and mobile apps. It is critical for these technologies to be accessible for people with disabilities.  

DOJ invites written comments and input from the public and relevant stakeholders on the regulatory proposal via any of the following methods:   

Regular U.S. Mail:
Disability Rights Section
Civil Rights Division
U.S. Department of Justice
P.O. Box 440528
Somerville, MA 02144
Overnight, Courier, or Hand Delivery:
Disability Rights Section
Civil Rights Division
U.S. Department of Justice
150 M St. NE, 9th Floor
Washington, DC 20002

For background and more information, access the docket via  For further information, contact Rebecca B. Bond, Chief, Disability Rights Section, Civil Rights Division, U.S. Department of Justice, at 1-202-307–0663 (voice or TTY). This is not a toll-free number. Information may also be obtained from the Department’s toll-free ADA Information Line at 1-800-514-0301 (voice) or 1-833-610-1264 (TTY). For more information on the ADA, please call the Department’s toll-free ADA Information Line at 800-514-0301 (TDD 800-514-0383) or visit the ADA website.