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The U.S. Access Board’s Technical Assistance phone number is now 202-272-0080 extension 3.

Access Board Members

Heather Dowdy (She/Her)

With fifteen years of experience developing and demonstrating accessible technology in mobile, web and artificial intelligence, Heather Dowdy is passionate about connecting the dots across disability, race, tech, and faith. She currently leads Accessibility at Netflix, leveraging technology to connect people with disabilities to their next favorite story. Previously, Dowdy served in several accessibility leadership roles at Microsoft and Motorola Mobility, including being named Chair of the Accessibility Working Group of the Mobile & Wireless Forum As the oldest daughter of Deaf parents, Dowdy is fluent in American Sign Language (ASL). Dowdy has served as a Board Member of the World Institute on Disability (WID), deaf kids CODE, and Billion Strong. She loves using the design thinking process to create solutions that improve usability for everyone. Dowdy holds a Bachelor of Science degree in Electrical Engineering from the University of Illinois at Urbana-Champaign.