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The U.S. Access Board’s Technical Assistance phone number is now 202-272-0080 extension 3.

U.S. Access Board Hires New Accessibility Specialist Cholé Gray

January 05, 2023

The U.S. Access Board has hired Cholé Gray to serve as an Accessibility Specialist in its Office of Technical and Information Services (OTIS). In this role, Gray will provide technical assistance to the public on accessible design and accessibility, including the Americans with Disabilities Act (ADA) Accessibility Guidelines and Architectural Barriers Act (ABA) Accessibility Standards.  

Prior to joining the Board, Gray worked with the Department of Buildings for New York City as a Code Reviewer for fire safety, zoning, and other types of interior proposals supported by the ADA. Additionally, she has served in various capacities at architectural and engineering firms where she was involved in all stages of design, permit, sign-off, and processing blueprints and design arrangements for schools and hospitals serving individuals with disabilities. She is an alumnus of New Jersey Institute of Technology with degrees in Architecture as well as Concrete Industry Management. 

OTIS is responsible for the development of the ADA Accessibility Guidelines and ABA Accessibility Standards, standards and guidelines for accessible information and communication technology, and standards for accessible medical diagnostic equipment. OTIS also provides technical assistance on its accessibility guidelines and standards and accessible design through its helpline at 1-202-272-0080, extension 3, and by email at from 10:00 a.m. to 5:00 p.m. (ET) weekdays. More information can be found on the Board’s Technical Assistance webpage.