701 General

701.1 Scope. Communications features and elements required to be accessible by Chapter 2 shall comply with the applicable provisions of this chapter.

702 Fire Alarm Systems

702.1 General. Fire alarm systems required to be accessible shall have audible alarms complying with 702.2 and visual alarms complying with 702.3.
EXCEPTION: Fire alarm systems in medical care facilities shall be permitted to be modified to suit standard health care alarm practice.

702.2 Audible Alarms. Audible alarms shall produce a sound that exceeds the prevailing equivalent sound level in the room or space by at least 15 dBA or exceeds any maximum sound level with a duration of 60 seconds by 5 dBA, whichever is louder. Sound levels for alarm signals shall not exceed 120 dBA.

702.3 Visual Alarms. Visual alarms shall comply with 702.3.1 through 702.3.6

702.3.1 Light Pulse Characteristics.

702.3.1.1 Type. The lamp shall be a xenon strobe type or equivalent.

702.3.1.2 Color. The color shall be clear or nominal white.

702.3.1.3 Flash Rate. The flash rate for an individual appliance shall be 1 Hz minimum and 2 Hz maximum over its rated voltage range.

702.3.1.4 Pulse Duration. The maximum pulse duration shall be two-tenths of one second with a maximum duty cycle of 40 percent. The pulse duration is defined as the time interval between initial and final points of 10 percent of maximum signal.

702.3.2 Dispersion. Light dispersion of wall mounted appliances shall comply with Table 702.3.2.1. Light dispersion of ceiling mounted appliances shall comply with Table 702.3.2.2.

Table 702.3.2.1 Light Dispersion for Wall-Mounted Visual Alarm Appliances

Vertical DispersionHorizontal Dispersion
Degrees from HorizontalPercent of RatedDegrees fromVerticalPercent of Rated
0 100 0 100
5-30 90 5-25 90
35 65 30-45 75
40 46 50 55
45 34 55 45
50 27 60 40
55 22 65 35
60 18 70 35
65 16 75 30
70 15 80 30
75 13 85 25
80 12 90 25
85 12
90 12

Table 702.3.2.2 Light Dispersion for Ceiling- Mounted Visual Alarm Appliances

Degrees from VerticalPercent of Rated
0 100
5-25 90
30-45 75
50 55
55 45
60 40
65 35
70 35
75 30
80 30
85 25
90 25
702.3.3 Mounting Height. Appliances shall be located in accordance with 702.3.3.1 or 702.3.3.2.
EXCEPTION: Appliances in guest rooms shall comply with 702.3.6.
702.3.3.1 Wall mounted appliances. Appliances shall be located 80 inches (2030 mm) minimum and 96 inches (2440 mm) maximum above the finished floor measured to the bottom of the appliance.
EXCEPTION: Wall mounted appliances which are part of a smoke detector shall be located 4 inches (100 mm) minimum and 12 inches (305 mm) maximum below the ceiling measured to the top of the smoke detector.

702.3.3.2 Ceiling-Mounted Appliances. Ceiling-mounted appliances shall be located on the ceiling. Where ceiling height exceeds 30 feet (9140 mm), appliances shall be suspended from the ceiling to a height of 30 feet (9140 mm) maximum above the finished floor.

702.3.4 Spacing Allocation and Minimum Intensity. Spacing and minimum effective intensity for appliances shall comply with 702.3.4.1 through 702.3.4.3.
EXCEPTIONS:
  1. Appliances in corridors not more than 20 feet (6100 mm) in width shall comply with 702.3.5.
  2. Appliances in guest rooms shall comply with 702.3.6.

702.3.4.1 General. The signal provided by the appliance or appliances shall be visible either by direct view or by reflection from all parts of the covered area. Multiple appliances within an area are permitted only where size, shape, building construction or furnishings prohibit total coverage by a single appliance. Where multiple appliances are provided in a single area to provide total area coverage, the appliances shall comply with one of the following: a maximum of two appliances located on opposite walls; the appliances shall have synchronized flashes, or; in rooms 80 feet (24 m) by 80 feet (24 m) or greater in size, more than two appliances located such that all appliances in any 135-degree field of view are spaced a minimum of 55 feet (17 m) from each other.

702.3.4.2 Wall mounted appliances. Spacing and minimum effective intensity for wall mounted appliances shall be in accordance with Table 702.3.4.2 provided the appliance is located at the midpoint of the longest side of the area served. Where the appliance is not located at the midpoint, the minimum effective intensity shall be based upon a maximum area of coverage equal to the distance to the opposite side of the area served or double the distance to the farthest adjacent side of the area served, whichever is greater.

Table 702.3.4.2 Spacing Allocation for Wall-Mounted Visual Alarm Appliances

Maximum Area of Coverage in FeetMinimum Required Light Output (Effective Intensity) (candela)
One Light Per AreaTwo Lights Per AreaFour Lights Per Area
20 X 20 (6100 X 6100 mm) 15 Not Permitted Not Permitted
30 X 30 (9140 X 9140 mm) 30 15 Not Permitted
40 X 40 (12 X 12 m) 60 30 Not Permitted
50 X 50 (15 X 15 m) 95 60 Not Permitted
60 X 60 (18 X 18 m) 135 95 Not Permitted
70 X 70 (21 X 21 m) 185 95 Not Permitted
80 X 80 (24 X 24 m) 240 135 60
90 X 90 (27 X 27 m) 305 185 95
100 X 100 (30 X 30 m) 375 240 95
110 X 110 (34 X 34 m) 455 240 135
120 X 120 (37 X 37 m) 540 305 135
130 X 130 (40 X 40 m) 635 375 185

702.3.4.3 Ceiling mounted appliances. Spacing and minimum effective intensity for ceiling mounted appliances shall be in accordance with Table 702.3.4.3 provided the appliance is located at the centerpoint of the area served. Where the appliance is not located at the centerpoint, the minimum effective intensity shall be based upon a maximum area of coverage equal to two times the distance from the appliance to the farthest side of the area served.

Table 702.3.4.3 Spacing Allocation for Ceiling-Mounted Visual Alarm Appliances

Maximum Area of Coverage in FeetMinimum Required Light Output (Effective Intensity) (candela)
Maximum Ceiling Height in FeetOne Light
20 X 20 (6100 X 6100 mm) 10 (3050 mm) 15
30 X 30 (9140 X 9140 mm) 10 (3050 mm) 30
40 X 40 (12 X 12 m) 10 (3050 mm) 60
50 X 50 (15 X 15 m) 10 (3050 mm) 95
20 X 20 (6100 X 6100 mm) 20 (6100 mm) 30
30 X 30 (9140 X 9140 mm) 20 (6100 mm) 45
40 X 40 (12 X 12 m) 20 (6100 mm) 80
50 X 50 (15 X 15 m) 20 (6100 mm) 115
20 X 20 (6100 X 6100 mm) 30 (9140 mm) 55
30 X 30 (9140 X 9140 mm) 30 (9140 mm) 75
40 X 40 (12 X 12 m) 30 (9140 mm) 115
50 X 50 (15 X 15 m) 30 (9140 mm) 150

702.3.5 Corridor Spacing Allocation and Minimum Intensity. Corridors that are 20 feet (6100 mm) maximum in width shall comply with 702.3.5. Corridors exceeding 20 feet (6100 mm) in width shall comply with 702.3.4.

702.3.5.1 Appliance Spacing. Appliances shall be located 15 feet (4570 mm) maximum from each end of the corridor and shall be located 50 feet (15 m) minimum and 100 feet (30 m) maximum apart along the corridor. Interruptions to the concentrated viewing path by doors, elevation changes or other obstructions shall constitute the end of a corridor for purposes of this section.

702.3.5.2 Minimum Effective Intensity. Appliances shall have a minimum effective intensity of 15 candela.

702.3.6 Guest Rooms. Guest rooms required to have visual alarms shall comply with 702.3.6.1 through 702.3.6.3.

702.3.6.1 Activation. Where single or multiple-station smoke detectors are provided in the sleeping room or suite, a visual alarm that is activated upon activation of the smoke detectors shall be provided within the room or suite. Where a building fire alarm system is provided, a visual alarm that is activated upon activation of the system shall be provided within the room or suite. The signaling line or channel between the activating device of the appliance and the building fire alarm system shall be monitored for integrity by the building fire alarm system. Where the same appliance is used for visual notification of smoke detector and fire alarm system activation, activation of the room or suite smoke detectors shall not activate the building fire alarm system.

702.3.6.2 Location. In sleeping rooms or suites having a linear dimension exceeding 16 feet (4880 mm), the appliance shall be located 16 feet (4880 mm) maximum from the head end of the bed location, measured horizontally. Where a suite contains more than one sleeping room, an appliance shall be provided in each sleeping room.

702.3.6.3 Minimum Effective Intensity and Mounting Height. Wall mounted appliances located 24 inches (610 mm) minimum below the ceiling shall have a minimum effective intensity of 110 candela. Ceiling mounted appliances and wall mounted appliances located less than 24 inches (610 mm) below the ceiling shall have a minimum effective intensity of 177 candela.

703 Signs

703.1 General. Signs required to be accessible shall comply with 703.

703.2 Characters that are Both Tactile and Visual. Characters required to be tactile shall comply with 703.2.1 through 703.2.7. Tactile characters shall be duplicated in Braille complying with 703.5.
EXCEPTION: Tactile characters complying with 703.3 , where separate visual characters complying with 703.4 provide the same information.

703.2.1 Finish and Contrast. Characters and their background shall have a non-glare finish. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

703.2.2 Tactile Characters. Tactile characters shall be raised 1/32 inch (0.8 mm) minimum above their background. Raised borders and decorative elements that are not required shall be separated 3/8 inch (9.5 mm) minimum from tactile characters.

703.2.3 Character Forms. Fonts shall have characters complying with 703.2.3.1 through 703.2.3.5.

703.2.3.1 Case. Characters shall be uppercase.

703.2.3.2 Style. Characters shall be sans serif. Characters shall not be italic, oblique, script, highly decorative or of other unusual forms.

703.2.3.3 Width. Character width shall be 55 per cent minimum and 110 per cent maximum the height of the character with the width based upon the uppercase letter "O" and the height based upon the uppercase letter "I".

703.2.3.4 Height. Character height measured vertically from the baseline of the character shall be 5/8 inch (16 mm) minimum and 2 inches (51 mm) maximum based upon the uppercase letter "I".

703.2.3.5 Stroke Thickness. For characters with rectangular cross sections, the stroke thickness of the uppercase letter "I" shall be 10 per cent minimum and 15 per cent maximum of the height of the character. For characters with other cross sections, the stroke thickness of the uppercase letter "I" shall be 10 per cent minimum and 30 per cent maximum of the height of the character measured at the base of the cross section. Stroke thickness at the top of the cross section shall be 15 per cent maximum of the height of the character.

703.2.4 Character Spacing. Character spacing shall be measured between the two closest points of adjacent characters within a message, excluding word spaces. Where characters have rectangular cross sections, spacing between individual characters shall be 1/8 inch (3 mm) minimum to 3/8 inch (10 mm) maximum. Where characters have other cross sections, spacing between individual characters shall be 1/16 inch (2 mm) minimum to 3/8 inch (10 mm) maximum at the base of the cross sections and 1/8 inch (3 mm) to 3/8 inch (10 mm) maximum at the top of the cross sections.

703.2.5 Line Spacing. Spacing between the baselines of separate lines of characters in a sentence or paragraph shall be 135 per cent minimum and 170 per cent maximum of the character height.

703.2.6 Mounting Height. Characters shall be located 48 inches (1220 mm) minimum and 60 inches (1525 mm) maximum above the adjacent floor or ground surface measured from the baseline of the characters.
EXCEPTION: This requirement shall not apply to elevator car controls.
703.2.7 Mounting Location. Where a sign containing tactile characters is provided at a door, the sign shall be located alongside the door at the latch side. Where a tactile sign is provided at double doors, the sign shall be located to the right of the right hand door. Where there is no wall space at the latch side of a single door or to the right side of double doors, signs shall be located on the nearest adjacent wall. Signs containing tactile characters shall be located so that a clear floor space of 18 inches (455 mm) by 18 inches (455 mm) minimum, centered on the sign, is provided beyond the arc of any door swing between the closed position and 45 degree open position.
EXCEPTION: Signs shall be permitted on the push side of doors with closers and without hold-open devices.

703.3 Tactile Characters. Where tactile characters are required and separate tactile and visual characters with the same information are provided, tactile characters shall comply with 703.3.1 through 703.3.6 and visual characters shall comply with 703.4. Tactile characters shall be duplicated in Braille complying with 703.5.

703.3.1 Tactile Characters. Tactile characters shall be raised 1/32 inch (0.8 mm) minimum above their background. Raised borders and decorative elements that are not required shall be separated 3/8 inch (9.5 mm) minimum from tactile characters.

703.3.2 Character Forms. Fonts shall have characters complying with 703.3.2.1 through 703.3.2.5.

703.3.2.1 Case. Characters shall be uppercase.

703.3.2.2 Style. Characters shall be sans serif. Characters shall not be italic, oblique, script, highly decorative or of other unusual forms.

703.3.2.3 Width. Character width shall be 55 per cent minimum and 110 per cent maximum the height of the character with the width based upon the uppercase letter "O" and the height based upon the uppercase letter "I".

703.3.2.4 Height. Character height measured vertically from the baseline of the character shall be 1/2 inch (13 mm) minimum and 3/4 inch (19 mm) maximum based upon the height of the uppercase letter "I".

703.3.2.5 Stroke Thickness. Stroke thickness of the uppercase letter "I" shall be 15 per cent maximum of the height of the character.

703.3.3 Character Spacing. Character spacing shall be measured between the two closest points of adjacent character within a message, excluding word spaces. Spacing between individual characters shall be 1/8 inch (3 mm) minimum to 1/4 inch (6 mm) maximum.

703.3.4 Line Spacing. Spacing between the baselines of separate lines of characters in a sentence or paragraph shall be 135 percent minimum and 170 percent maximum of the character height.

703.3.5 Mounting Height. Characters shall be located 48 inches (1220 mm) minimum and 60 inches (1525 mm) maximum above the adjacent floor or ground surface, measured from the baseline of the characters.
EXCEPTION: This requirement shall not apply to elevator car controls.
703.3.6 Mounting Location. Where a tactile sign is provided at a door, the sign shall be located alongside the door at the latch side. Where a tactile sign is provided at double doors, the sign shall be located to the right of the right hand door. Where there is no wall space at the latch side of a single door or to the right side of double doors, signs shall be located on the nearest adjacent wall. Signs containing tactile characters shall be located so that a clear floor space of 18 inches (455 mm) by 18 inches (455 mm) minimum, centered on the sign, is provided beyond the arc of any door swing between the closed position and 45 degree open position.
EXCEPTION: Signs shall be permitted on the push side of doors with closers and without hold-open devices.

703.4 Visual Characters. Visual characters required to be accessible shall comply with 703.4.1 through 703.4.5.

703.4.1 Finish and Contrast. Characters and their background shall have a non-glare finish. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

703.4.2 Character forms. Fonts shall have characters complying with 703.4.2.1 through 703.4.2.5.

703.4.2.1 Case. Characters shall be uppercase or lowercase or a combination thereof.

703.4.2.2 Style. Characters shall be conventional in form. Characters shall not be italic, oblique, script, highly decorative or of other unusual forms.

703.4.2.3 Width. Character width shall be 55 per cent minimum and 110 per cent maximum the height of the character with the width based upon the uppercase letter "O" and the height based upon the uppercase letter "I".

703.4.2.4 Height. Minimum character height measured from the baseline of the character shall comply with Table 703.4.2.4 based upon the height of the characters above the finished floor of the viewing location and the minimum viewing distance. Character height shall be based upon the uppercase letter "I". Minimum viewing distance is the horizontal distance where an obstruction prevents further approach towards the sign.

Table 703.4.2.4 Visual Character Dimensions

Height Above Floor to Baseline of CharacterMinimum Viewing DistanceMinimum Character HeightNotes
< 40 inches (100 mm) ---- ---- Not permitted except in elevators
40 inches (100mm) to< 70 inches (1780 mm) < 6 feet (1830 mm) 5/8 inch (1 mm)
> 6 feet (1830 mm) 5/8 inch (1 mm), plus 1/8 inch (3.2 mm) per foot (305 mm) of viewing distance above 6 feet (1830 mm)
> 70 inches (1780 mm) to < 120 inches (3050 mm) < 15 feet (4570 mm) 2 inches (51 mm)
> 15 feet (4570 mm) 2 inches (51 mm), plus 1/8 inch (3.2 mm) per foot (305 mm) of viewing distance above 15 feet (4570 mm)
> 120 inches (3050 mm) < 21 feet (6400 mm) 3 inches (75 mm)
> 21 feet (6400 mm) 3 inches (75 mm), plus 1/8 inch (3.2 mm) per foot (305 mm) of viewing distance above 21 feet (6400 mm)

703.4.2.5 Stroke Thickness. Stroke thickness of the uppercase letter "I" shall be 10 per cent minimum and 30 per cent maximum of the height of the character.

703.4.3 Character Spacing. Character spacing shall be measured between the two closest points of adjacent characters, excluding word spaces. Spacing between individual characters shall be 10 per cent minimum and 35 per cent maximum of character height.

703.4.4 Line Spacing. Spacing between the baselines of separate lines of characters shall be 135 per cent minimum and 170 per cent maximum of the character height.

703.4.5 Mounting Height. Visual characters shall be located 40 inches (1015 mm) minimum above the floor of the viewing position. Mounting heights shall comply with Table 703.4.2.4 based on the size of the characters on the sign.

703.5 Braille. Tactile characters shall be accompanied by Grade II Braille complying with Table 703.5 and 703.5.1 through 703.5.3. Braille dots shall have a domed or rounded shape.

Table 703.5 Braille Dimensions

Measurement Range for:Minimum in InchesMaximum in Inches
Dot base diameter 0.059 (1.5 mm) 0.060 (1.5 mm)
Distance between any two dots in the same cell, measured center to center 0.090 (2.3 mm) 0.100 (2.5 mm)
Distance between corresponding dots in adjacent cells, measured center to center 0.241 (6.1 mm) 0.300 (7.6 mm)
Dot height 0.025 (0.6 mm) 0.031 (0.8 mm)
Distance between corresponding dots from one cell directly below, measured center to center 0.395 (10 mm) 0.400 (10.2 mm)
703.5.1 Location. Braille shall be located below the corresponding text. If text is multi-lined, Braille shall be placed below the entire text. Braille shall be separated 1/4 inch (6.4 mm) minimum from any other tactile characters.
EXCEPTION: Braille provided in accordance with 407 shall be separated 3/16 inch (4.8 mm) minimum and shall be located either directly below or adjacent to the corresponding tactile characters or symbols.

703.5.2 Raised Borders and Decorative Elements. Raised borders and decorative elements that are not required, shall be separated 3/8 inch (9.5 mm) minimum from Braille.

703.5.3 Height. Braille shall be located 40 inches (1015 mm) minimum and 60 inches (1525 mm) maximum above the floor measured from the baseline of the Braille cells.
EXCEPTION: This requirement shall not apply to elevator car controls.

703.6 Pictograms. Where pictograms are required to be accessible, they shall comply with 703.6.1 through 703.6.3.

703.6.1 Pictogram Field. Pictograms shall have a field height of 6 inches (150 mm) minimum. Characters or Braille shall not be located in the pictogram field.

703.6.2 Finish and Contrast. Pictograms and their field shall have a non-glare finish. Pictograms shall contrast with their field with either a light pictogram on a dark field or a dark pictogram on a light field.

703.6.3 Text Descriptors. Where text descriptors for pictograms are required, they shall located directly below or adjacent to the pictogram and shall comply with 703.2.

703.7 Symbols of Accessibility. Where symbols of accessibility are required, they shall comply with 703.7.1 through 703.7.2.

703.7.1 Finish and Contrast. Symbols of accessibility and their background shall have a non- glare finish. Symbols of accessibility shall contrast with their background with either a light symbol on a dark background or a dark symbol on a light background.

703.7.2 Symbols.

703.7.2.1 International Symbol of Accessibility. Where the International Symbol of Accessibility is required, it shall be proportioned as shown in Figure 703.7.2.1. [insert figure]

703.7.2.2 International Symbol of TTY. Where the International Symbol of TTY is required, it shall be proportioned as shown in Figure 703.7.2.2. [insert figure]

703.7.2.3 Volume Controlled Telephones. Telephones required to have a volume control shall be identified by a sign containing a pictogram of a telephone handset with radiating sound waves on a square field as shown in Figure 703.7.2.3.[insert figure]

703.7.2.4 Assistive Listening Systems. Where assistive listening systems are required to be identified by the International Symbol of Access for Hearing Loss, it shall be proportioned as shown in Figure 703.7.2.4. [insert figure]

704 Telephones

704.1 General. Public telephones required to be accessible shall comply with 704.

704.2 Wheelchair Accessible Telephones. Public telephones required to be wheelchair accessible shall comply with 704.2.1 through 704.2.6.

704.2.1 Clear Floor or Ground Space. A clear floor or ground space complying with 305 shall be provided. The clear floor or ground space shall not be restricted by bases, enclosures or fixed seats.

704.2.1.1 Parallel Approach. Where a parallel approach is provided, the distance from the edge of the telephone enclosure to the face of the telephone unit shall be 10 inches (255 mm) maximum.

704.2.1.2 Forward Approach. Where a forward approach is provided, the distance from the front edge of a counter within the telephone enclosure to the face of the telephone unit shall be 20 inches (510 mm) maximum.

704.2.2 Controls and Operating Mechanisms. Controls and operating mechanisms shall comply with 309. Telephones shall have push-button controls where service for such equipment is available.

704.2.3 Protruding Objects. Telephones, enclosures and related equipment shall comply with 307.

704.2.4 Telephone Directories. Telephone directories, where provided, shall be located in accordance with 309.

704.2.5 Cord Length. The cord from the telephone to the handset shall be 29 inches (735 mm) long minimum.

704.2.6 Hearing Aid Compatibility. Telephones shall be hearing aid compatible.

704.3 Volume Control Telephones. Public telephones required to have volume controls shall be equipped with a receive volume control that provides 12 dB of gain minimum and up to 20 dB of gain maximum. An automatic reset shall be provided.

704.4 TTYs. TTYs required at a public pay telephone shall be permanently affixed within or adjacent to the telephone enclosure. Where an acoustic coupler is used, the telephone cord shall be sufficiently long to allow connection of the TTY and the telephone receiver.

704.5 TTY Shelf. Public pay telephones required to accommodate portable TTYs shall be equipped with a shelf and an electrical outlet within or adjacent to the telephone enclosure. The telephone handset shall be capable of being placed flush on the surface of the shelf. The shelf shall be capable of accommodating a TTY and shall have 6-inch (150 mm) minimum vertical clearance in the area where the TTY is to be placed.

705 Detectable Warnings

705.1 General. Detectable warnings required on platform edges shall comply with 705.2, 705.3 or 705.4.

705.2 Truncated Domes. A 24-inch (610 mm) wide truncated dome surface complying with 705.2.1 through 705.2.3 shall be provided on the walking surface at the platform edge.

705.2.1 Dome Size. Domes shall have a diameter of 0.9 inch (23 mm), a height of 0.2 inch (5 mm) and a center-to-center spacing of 2.35 inches (60 mm).

705.2.2 Contrast. The truncated dome surface shall contrast visually with adjoining walking surfaces either light-on-dark or dark-on-light. The material used to provide contrast shall be an integral part of the truncated dome surface.

705.2.3 Interior Locations. Detectable warnings in interior locations shall differ from adjoining walking surfaces in resiliency or sound-on-cane contact.

705.3 Equivalent Tactile Surface. A 24 inch (610 mm) wide tactile surface shall be provided on the walking surface at the platform edge. The tactile surface shall provide equivalent detectability underfoot to that provided by 705.2.1 and shall provide contrast in accordance with 705.2.2.

705.4 Equivalent Detectability. Equivalent detectability of the platform edge by other construction, technology or means that will ensure equivalent or superior and reliable communication of the impending change to pedestrians who are blind or visually impaired. The information to be communicated must include 24 inches (610 mm) of advance warning of the platform edge and the precise orientation of the platform edge in relation to the pedestrian.

706 Assistive Listening Systems

706.1 General. Assistive listening systems required in assembly areas shall comply with 706.

706.2 Placement of Listening Systems. Individual fixed seats served by an assistive listening system shall have a complete view of the stage, playing area or cinema screen.

706.3 Types of Listening Systems. Induction loops, infrared systems, FM and AM radio frequency systems, hard-wired earphones and other equivalent devices shall be permitted as acceptable assistive listening systems.

706.4 Receiver Jacks. Receivers required for use with an assistive listening system shall include a 1/8-inch (3 mm) standard mono jack. Where other jack types are used, adapters shall be provided to comply with this provision.

706.5 Receiver Hearing Aid Compatibility. Receivers required to be hearing aid compatible shall interface with T-coils in hearing aids either through the provision of neck loops or a hearing aid compatible headset.

707 Automatic Teller Machines and Fare Machines

707.1 General. Automatic teller machines and fare machines required to be accessible shall comply with 707.

707.2 Clear Floor or Ground Space. A clear floor or ground space complying with 305 shall be provided.
EXCEPTION: Clear floor or ground space is not required at drive-up only automatic teller machines.
707.3 Controls and Operating Mechanisms. Controls and operating mechanisms shall comply with 309. Each control or operating mechanism shall be able to be differentiated by sound or touch.
EXCEPTION: Drive-up only automatic teller machines shall not be required to comply with 309.

707.4 Input. Input devices shall comply with 707.4.1 through 707.4.5.

707.4.1 Privacy. The opportunity for the same degree of privacy of input shall be available to all individuals utilizing the equipment.

707.4.2 Key Surfaces. All keys used to operate a machine shall be tactually discernible. Key surfaces shall be offset from the surrounding surface by 1/25 inch (1 mm) minimum. The outer edge of key surfaces shall have a radius of 1/50 inch (0.5 mm) maximum.
EXCEPTION: The touch areas of video display screens.

707.4.3 Separation Between Keys. Any key surface shall be separated from other key surfaces by 1/8 inch (3.2 mm) minimum. Function keys shall be separated from numeric keys by a distance that is not less than three times greater the distance between the numeric keys.

707.4.4 Numeric Keys. Where provided, numeric keys shall comply with 707.4.4.1 and 707.4.4.2.

707.4.4.1 Arrangement. Numeric keys shall be arranged in a 12-key telephone keypad layout with the number one key in the upper left hand corner.

707.4.4.2 Marking. The number five key shall have a single raised dot.

707.4.5 Function Keys. Where provided, function keys shall comply with 707.4.5.1 through 707.4.5.3.

707.4.5.1 Arrangement. Function keys shall be arranged in the order of enter, clear, cancel, add value and decrease value horizontally from left to right or vertically from top to bottom. Where provided, add value and decrease value function keys shall be grouped with other function keys.

707.4.5.2 Marking. Function keys shall be marked with tactile characters as follows: Enter or proceed key: raised circle; Clear or correct key: raised vertical line or bar; Cancel key: raised ex; Add value key: raised plus sign; Decrease value key: raised minus sign.

707.4.5.3 Color Coding. Where function keys are color coded, they shall be colored as follows: Enter or proceed key: green; Clear or correct key: black; Cancel key: red; Add value key: blue; Decrease value key: yellow.

707.5 Output. Output devices shall comply with 707.5.1 through 707.5.6.

707.5.1 Privacy. The opportunity for the same degree of privacy of output shall be available to all individuals utilizing the equipment.

707.5.2 Operating Instructions. Machines shall provide visual and audible instructions for operation. Visual and audible instruction shall include all information required by 707.5.2.1 through 707.5.2.5.

707.5.2.1 Initiation. Instructions shall be able to be initiated by the user of the machine.

707.5.2.2. Expedited Process. After initiation, instructions shall be available for the experienced user to expedite the transaction.

707.5.2.3 Orientation. Orientation and assistance for unfamiliar users to the physical features of the machine, operational options and details for each function shall be provided.

707.5.2.4 Transaction Prompts. All transaction prompts within each operation shall be provided.

707.5.2.5 Input Verification. Verification of all user inputs shall be provided.

707.5.3 Audible Instruction. Audible instruction shall be provided through a standard audio mini jack, a telephone handset, a wireless transmission system or another mechanism that is readily available to all customers.

707.5.4 Video Display Screen. The video display screen shall comply with 707.5.4.1 and 707.5.4.2.

707.5.4.1 Visibility. The screen shall be visible from a point located 40 inches (1015 mm) above the center of the clear floor space in front of the machine.
EXCEPTION: This requirement shall not apply to drive-up only automatic teller machines.

707.5.4.2 Characters. Characters displayed on the screen shall be in a sans serif font. Characters shall be 3/16 inch (4.8 mm) minimum in height based upon the uppercase letter "I". Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

707.5.5 Dispensing of Bills. Machines that dispense paper currency shall dispense the currency in descending order with the lowest denomination on top.

707.5.6 Receipts and Verification. Where a receipt is available and is requested, the following options shall be provided: a printed receipt, audible presentation of the transaction information provided on the receipt, or both.