Various federal laws enforced by other agencies address accessibility and protect the rights of people with disabilities in air travel, buildings and facilities, employment, housing, information and communication technology, programs and services, transportation, and voting. Provided here is a quick guide to these laws and relevant contact information.

 


Air Travel

Air Carrier Access Act

The Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign air carriers against qualified individuals with physical or mental impairments. For further information, contact the Department of Transportation’s Aviation Consumer Protection Division:

Phone: (202) 366-2220 (v) or (202) 366-0511 (TTY)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.tsa.gov/travel

Airport Security and Passenger Screening Procedures

In light of the heightened security at the nation’s airports, the Transportation Security Administration (TSA) has taken steps to ensure that the rights of passengers with disabilities are protected. For further information, contact TSA:

Phone: (855) 787-2227 – Federal Relay 711
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.tsa.gov/travel

 


Buildings and Facilities

State and Local Governments and the Private Sector

The Americans with Disabilities Act (ADA) requires that state and local government facilities, places of public accommodation (such as stores, restaurants, and other facilities open to the public), and commercial facilities be accessible to people with disabilities. The Department of Justice (DOJ) enforces this requirement according to accessibility standards that are based on guidelines issued by the Access Board. For further information, contact the Disability Rights Section in DOJ’s Civil Rights Division:

Phone: (800) 514-0301 (v) or (800) 514-0383 (TTY)
Web: www.ada.gov

Federally Funded Facilities

See information on the ABA.

 


Employment

Private Sector

Title I of the ADA prohibits discrimination against individuals with disabilities in employment and includes provisions related to reasonable accommodations, qualification standards, and other labor management issues. For further information, contact the Equal Employment Opportunity Commission (EEOC):

Phone: (800) 669-4000 (v) or (800) 669-6820 (TTY)
Videophone: (844) 234-5122
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.eeoc.gov/laws

 

Federal Contractors

Section 503 of the Rehabilitation Act prohibits employment discrimination against individuals with disabilities by federal government contractors and subcontractors with contracts of more than $10,000. For further information, contact the Department of Labor’s Office of Federal Contract Compliance Programs:

Phone: (800) 397-6251 (v) or (877) 889-5627 (TTY)
Web: www.dol.gov/ofccp

Federal Employment

Section 501 of the Rehabilitation Act requires affirmative action and nondiscrimination in employment by federal agencies of the executive branch. To obtain more information or to file a complaint, employees should contact their agency’s Equal Employment Opportunity (EEO) Office. Additional information is available from EEOC:

Web: www.eeoc.gov/federal

 


Housing

The Fair Housing Act

The Fair Housing Act prohibits discrimination in housing on the basis of disability, as well as race, color, gender, and religion. It covers housing in the public and private sectors and bans discrimination in any aspect of selling or renting housing. For further information, contact the Office of Fair Housing and Equal Opportunity at the Department of Housing and Urban Development:

Phone: (800) 669-9777 (v) or (800) 927-9275 (TTY)
Web: www.hud.gov/program_offices

Public Housing

The ADA prohibits discrimination in public housing facilities that are owned or operated by state and local governments. For further information, contact DOJ’s Disability Rights Section:

Phone: (800) 514-0301 (v) or (800) 514-0383 (TTY)
Web: www.ada.gov

Federally Funded Housing

Housing that is designed, built, altered, or leased with federal funds may be subject to the ABA.

 


Information and Communication Technology

Section 508 of the Rehabilitation Act requires access to information and communication technology (ICT) developed, procured, maintained, or used by federal agencies Access to ICT is addressed by Access Board standards and guidelines issued under Section 508 of the Rehabilitation Act and Section 255 of the Communications Act. For technical assistance on the Section 508 and Section 255 requirements, contact:

U.S. Access Board
Phone: (800) 872-2253 (v) or (800) 993-2822 (TTY)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.access-board.gov/508

U.S. General Services Administration (GSA)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: www.section508.gov

Note: Each federal agency is responsible for enforcing Section 508 with respect to its own ICT development, procurement, maintenance, and use. The Federal Communications Commission (FCC) enforces Section 255. For further information on Section 255, contact the FCC’s Disability Rights Office:

Phone: (202) 418-2517 (v) or (888) 835-5322 (TTY)
Videophone: (844) 432-2275
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: https://consumercomplaints.fcc.gov

 


Programs and Services

State or Local Governments and Private Sector

Title II of the ADA requires access for individuals with disabilities to programs and services provided by state and local governments. Title III of the ADA covers access to places of public accommodation and commercial facilities, and includes provisions against discrimination that may apply to the provision of goods and services. For further information, contact DOJ’s Disability Rights Section:

Phone: (800) 514-0301 (v) or (800) 514-0383 (TTY)
Web: www.ada.gov

Note: For programs or services related to public transportation, see Transportation below.

Federally Funded Programs and Services

Section 504 of the Rehabilitation Act states that “no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under” any program or activity that either receives federal financial assistance or is conducted by any Executive agency or the United States Postal Service. Each federal agency has its own set of Section 504 regulations that apply to its own programs.  See the Section 504 Contact List.

 


Transportation

Title II of the ADA addresses services and activities of state and local governments, including actions applicable to public transportation provided by public entities, while Title III covers transportation facilities and vehicles operated by private companies. These transportation provisions are intended to improve access to vehicles, transit facilities, and paratransit. For further information, contact the Federal Transit Administration at the Department of Transportation:

Phone: (888) 446-4511
Web: www.transit.dot.gov/regulations-and-guidance

 

Voting

Accessibility for the Elderly and Handicapped Act

The Voting Accessibility for the Elderly and Handicapped Act of 1984 generally requires polling places across the United States to be physically accessible to people with disabilities for federal elections. For further information, contact the Voting Section in DOJ’s Civil Rights Division:

Phone: (800) 253-3931 (v/TTY)
Web: www.justice.gov/crt/voting-section

Help America Vote Act

The Help America Vote Act establishes requirements for voting systems used in federal elections and contains key provisions on improving access to polling places and voting systems for persons with disabilities. For further information, contact the Election Assistance Commission:

Phone: (866) 747-1471
Web: www.eac.gov