Budget and Performance

Access Board Federal Employee Survey Results (2011)

Survey Background

Each year the US Access Board joins with other federal agencies in participating in the Federal Employee Viewpoint Survey, as required by the National Defense Authorization Act for Fiscal Year 2004 (Public Law 108-136, November 24, 2003, 117 STAT. 1641).  Congress established a requirement for agencies to conduct an annual survey of their employees to assess employee satisfaction as well as leadership and management practices that contribute to agency performance.

Survey Process

The 2011 Federal Employee Viewpoint (FEV) Survey focuses on employee perceptions that drive employee satisfaction, commitment, and engagement, which ultimately contribute to the mission of agencies.  The 2011 FEV Survey was administered during late April and early May of 2011.  This year, from the Access Board, 21 out of 25 full-time employees completed the survey.  Government-wide more than 266,000 Federal employees participated in the survey.  This represents 49.3 percent of the workforce.

Highlights of Survey Findings

Here are top five strengths identified within the 2011 Access Board FEVS survey results:
  Access BoardGov’t wide
When needed I am willing to put in the extra effort to get a job done. 95% 95%
The work I do is important. 95% 92%
My supervisor supports my need to balance work and other life issues. 95% 77%
My agency is successful at accomplishing its mission. 90% 79%
I am constantly looking for ways to do my job better. 86% 92%

These findings seem to indicate that Access Board staff take pride in their work and feel that the work of the agency is important.  It should also be noted that employees of the Board feel that the agency understands their need to strike a balance between their job and other issues in their lives.  Finally, the 2011 FEVS indicates that the Access Board also excels in its telework program.  Seventy-seven percent of Access Board report being allowed to telework three or more days a week compared to only 20% of the government-wide workforce.

Here are the top five challenges identified within the 2011 Access Board FEVS survey results:
  Access BoardGov’t wide
My training needs are assessed. 27% 54%
In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 28% 31%
Managers promote communication among different work units (for example, about projects, goals, needed resources). 45% 55%
My work unit is able to recruit people with the right skills. 22% 46%
In my work unit, differences in performance are recognized in a meaningful way. 30% 36%

Access Board employees are more dissatisfied about their training opportunities and the agency’s performance management, and communication, compared to employees in other agencies.

The management at the Access Board plans to maintain a high-performing, effective, and family-friendly workplace while working on ways to improve its performance culture for all employees.  A complete comparison report follows and is also available in PDF format.


 

US Access Board 2011 Federal Employee Survey:  Comparison Report

Response SummaryResponse Rate
Governmentwide 49.3%
All Small Agencies 71.4%
U.S. Access Board 84.0%

This 2011 Federal Employee Viewpoint Survey Report provides summary results for your agency.  The results include response percentages for each survey item.  The definitions for the Positive, Neutral, and Negative response percentages vary in the following ways across the three primary response scales used in the survey:

Positive:  Strongly Agree and Agree / Very Satisfied and Satisfied / Very Good and Good
Neutral:  Neither Agree nor Disagree / Neither Satisfied nor Dissatisfied / Fair
Negative:  Disagree and Strongly Disagree / Dissatisfied and Very Dissatisfied / Poor and Very Poor

Positive, Neutral, and Negative percentages are based on the total number of responses (N) that are in these three categories.  The number of Do Not Know (DNK) or No Basis to Judge (NBJ) responses, where applicable, is listed separately.

Survey questions are in seven categories:  My Work Experience (1-19), My Work Unit (20-28), My Agency (29-41), My Supervisor/Team Leader (42-52), Leadership (53-62), My Satisfaction (63-71), and Work/Life (72-84).

My Work Experience

1.  I am given a real opportunity to improve my skills in my organization.
 NPositiveNeutralNegative 
Governmentwide 265,945 65.1% 16.5% 18.4%  
All Small Agencies Combined 4,278 65.3% 15.9% 18.8%  
U.S. Access Board 21 54.9% 22.6% 22.5%  
2.  I have enough information to do my job well.
 NPositiveNeutralNegative 
Governmentwide 265,839 73.2% 14.3% 12.5%  
All Small Agencies Combined 4,281 71.5% 14.5% 14.0%  
U.S. Access Board 21 68.1% 13.4% 18.4%  
3.  I feel encouraged to come up with new and better ways of doing things.
 NPositiveNeutralNegative 
Governmentwide 265,764 59.4% 18.7% 21.9%  
All Small Agencies Combined 4,274 60.8% 18.4% 20.8%  
U.S. Access Board 21 54.9% 22.6% 22.5%  
4.  My work gives me a feeling of personal accomplishment.
 NPositiveNeutralNegative 
Governmentwide 265,768 73.9% 14.1% 12.0%  
All Small Agencies Combined 4,277 72.9% 14.5% 12.6%  
U.S. Access Board 21 81.6% 13.8% 4.6%  
5.  I like the kind of work I do.
 NPositiveNeutralNegative 
Governmentwide 265,594 85.0% 10.1% 4.9%  
All Small Agencies Combined 4,273 84.0% 10.3% 5.7%  
U.S. Access Board 21 76.9% 13.8% 9.3%  
6.  I know what is expected of me on the job.
 NPositiveNeutralNegative 
Governmentwide 265,012 80.2% 11.3% 8.5%  
All Small Agencies Combined 4,270 79.8% 10.3% 9.9%  
U.S. Access Board 20 71.5% 9.2% 19.3%  
7.  When needed I am willing to put in the extra effort to get a job done.
 NPositiveNeutralNegative 
Governmentwide 265,711 96.9% 2.2% 0.9%  
All Small Agencies Combined 4,277 96.6% 2.1% 1.3%  
U.S. Access Board 21 95.4% 4.6% 0.0%  
8.  I am constantly looking for ways to do my job better.
 NPositiveNeutralNegative 
Governmentwide 265,389 91.8% 6.9% 1.3%  
All Small Agencies Combined 4,270 90.3% 7.9% 1.8%  
U.S. Access Board 21 86.1% 13.9% 0.0%  
9.  I have sufficient resources (for example, people, materials, budget) to get my job done.
 NPositiveNeutralNegativeDNK
Governmentwide 264,984 47.8% 18.1% 34.1% 883
All Small Agencies Combined 4,266 50.5% 1 7.4% 32.2% 16
U.S. Access Board 21 50.9% 18.1% 31.0% 0
10.  My workload is reasonable.
 NPositiveNeutralNegativeDNK
Governmentwide 265,001 59.0% 17.0% 24.0% 717
All Small Agencies Combined 4,269 62.3% 16.1% 21.6% 10
U.S. Access Board 21 51.0% 31.2% 17.9% 0
11.  My talents are used well in the workplace.
 NPositiveNeutralNegativeDNK
Governmentwide 262,958 60.5% 16.9% 22.6% 1,883
All Small Agencies Combined 4,241 60.8% 15.6% 23.6% 26
U.S. Access Board 21 41.6% 18.4% 40.0% 0
12.  I know how my work relates to the agency’s goals and priorities.
 NPositiveNeutralNegativeDNK
Governmentwide 264,357 84.6% 9.8% 5.6% 1,002
All Small Agencies Combined 4,243 85.4% 7.8% 6.8% 25
U.S. Access Board 21 73.0% 22.4% 4.6% 0
13.  The work I do is important.
 NPositiveNeutralNegativeDNK
Governmentwide 264,040 91.8% 6.0% 2.3% 753
All Small Agencies Combined 4,238 88.0% 8.0% 4.0% 20
U.S. Access Board 21 95.3% 4.7% 0.0% 0
14.  Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.
 NPositiveNeutralNegativeDNK
Governmentwide 264,418 67.3% 14.3% 18.3% 1,201
All Small Agencies Combined 4,248 76.1% 11.1% 12.9% 22
U.S. Access Board 21 81.6% 4.7% 13.7% 0
15.  My performance appraisal is a fair reflection of my performance.
 NPositiveNeutralNegativeDNK
Governmentwide 261,100 69.7% 15.0% 15.3% 4,516
All Small Agencies Combined 4,170 73.9% 12.8% 13.2% 110
U.S. Access Board 20 66.6% 14.0% 19.4% 1
16.  I am held accountable for achieving results.
 NPositiveNeutralNegativeDNK
Governmentwide 263,651 84.0% 11.2% 4.8% 1,231
All Small Agencies Combined 4,232 84.2% 10.8% 5.1% 31
U.S. Access Board 20 71.5% 24.2% 4.3% 0
17.  I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.
 NPositiveNeutralNegativeDNK
Governmentwide 253,455 62.5% 19.7% 17.8% 11,875
All Small Agencies Combined 3,981 60.9% 20.8% 18.4% 291
U.S. Access Board 17 66.5% 17.3% 16.3% 4
18.  My training needs are assessed.
 NPositiveNeutralNegativeDNK
Governmentwide 260,288 54.0% 23.7% 22.3% 3,663
All Small Agencies Combined 4,171 45.5% 25.0% 29.5% 90
U.S. Access Board 21 26.9% 20.0% 53.1% 0
19.  In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).
 NPositiveNeutralNegativeNBJ
Governmentwide 260,567 68.7% 14.9% 16.5% 4,926
All Small Agencies Combined 4,152 69.0% 14.7% 16.3% 119
U.S. Access Board 20 37.5% 34.4% 28.0% 0

My Work Unit

20.  The people I work with cooperate to get the job done.
 NPositiveNeutralNegative 
Governmentwide 255,715 74.6% 13.9% 11.5%  
All Small Agencies Combined 4,027 77.1% 12.3% 10.6%  
U.S. Access Board 18 68.7% 20.8% 10.5%  
21.  My work unit is able to recruit people with the right skills.
 NPositiveNeutralNegativeDNK
Governmentwide 257,103 45.5% 27.7% 26.8% 8,699
All Small Agencies Combined 4,108 57.2% 23.3% 19.5% 166
U.S. Access Board 21 21.6% 33.9% 44.5% 0
22.  Promotions in my work unit are based on merit.
 NPositiveNeutralNegativeDNK
Governmentwide 249,968 35.6% 29.5% 35.0% 15,477
All Small Agencies Combined 3,890 44.1% 28.1% 27.8% 384
U.S. Access Board 20 26.9% 39.8% 33.3% 1
23.  In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
 NPositiveNeutralNegativeDNK
Governmentwide 244,312 30.6% 28.7% 40.7% 21,336
All Small Agencies Combined 3,746 39.2% 29.1% 31.7% 525
U.S. Access Board 19 28.3% 21.8% 49.9% 2
24.  In my work unit, differences in performance are recognized in a meaningful way.
 NPositiveNeutralNegativeDNK
Governmentwide 252,163 35.9% 29.9% 34.3% 13,383
All Small Agencies Combined 3,947 40.5% 27.9% 31.6% 325
U.S. Access Board 18 29.7% 28.2% 42.1% 3
25.  Awards in my work unit depend on how well employees perform their jobs.
 NPositiveNeutralNegativeDNK
Governmentwide 250,339 43.5% 25.5% 31.0% 14,993
All Small Agencies Combined 3,908 48.3% 25.3% 26.4% 356
U.S. Access Board 19 38.4% 37.0% 24.6% 2
26.  Employees in my work unit share job knowledge with each other.
 NPositiveNeutralNegativeDNK
Governmentwide 263,796 73.4% 14.5% 12.1% 1,396
All Small Agencies Combined 4,241 74.8% 12.6% 12.6% 28
U.S. Access Board 20 66.1% 9.7% 24.2% 1
27.  The skill level in my work unit has improved in the past year.
 NPositiveNeutralNegativeDNK
Governmentwide 254,995 57.0% 27.9% 15.1% 9,518
All Small Agencies Combined 4,070 58.7% 28.0% 13.2% 184
U.S. Access Board 21 40.6% 46.0% 13.4% 0
28.  How would you rate the overall quality of work done by your unit?
 NPositiveNeutralNegative 
Governmentwide 265,011 82.2% 14.7% 3.0%  
All Small Agencies Combined 4,265 85.9% 11.4% 2.7%  
U.S. Access Board 20 66.6% 23.9% 9.5%  

My Agency

29.  The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
 NPositiveNeutralNegativeDNK
Governmentwide 257,174 73.2% 16.8% 10.1% 3,724
All Small Agencies Combined 4,172 76.9% 14.0% 9.1% 63
U.S. Access Board 20 72.2% 13.4% 14.4% 0
30.  Employees have a feeling of personal empowerment with respect to work processes.
 NPositiveNeutralNegativeDNK
Governmentwide 255,218 48.4% 26.2% 25.5% 5,729
All Small Agencies Combined 4,118 51.1% 22.5% 26.4% 114
U.S. Access Board 19 51.4% 23.4% 25.2% 1
31.  Employees are recognized for providing high quality products and services.
 NPositiveNeutralNegativeDNK
Governmentwide 256,448 51.5% 24.1% 24.4% 4,652
All Small Agencies Combined 4,132 56.6% 20.7% 22.7% 105
U.S. Access Board 19 43.6% 41.3% 15.1% 1
32.  Creativity and innovation are rewarded.
 NPositiveNeutralNegativeDNK
Governmentwide 252,887 40.9% 29.8% 29.3% 7,559
All Small Agencies Combined 4,077 44.7% 27.3% 28.0% 142
U.S. Access Board 19 34.1% 36.7% 29.2% 1
33.  Pay raises depend on how well employees perform their jobs.
 NPositiveNeutralNegativeDNK
Governmentwide 244,884 24.0% 29.4% 46.6% 15,859
All Small Agencies Combined 3,825 32.0% 29.5% 38.5% 403
U.S. Access Board 16 29.4% 35.7% 34.9% 4
34.  Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).
 NPositiveNeutralNegativeDNK
Governmentwide 245,219 58.7% 28.4% 12.9% 15,514
All Small Agencies Combined 3,892 58.2% 25.6% 16.2% 343
U.S. Access Board 19 52.8% 16.9% 30.3% 1
35.  Employees are protected from health and safety hazards on the job.
 NPositiveNeutralNegativeDNK
Governmentwide 257,096 77.7% 13.4% 8.9% 3,675
All Small Agencies Combined 4,132 77.1% 14.2% 8.7% 101
U.S. Access Board 19 63.6% 21.4% 15.0% 1
36.  My organization has prepared employees for potential security threats.
 NPositiveNeutralNegativeDNK
Governmentwide 256,453 78.1% 13.8% 8.0% 3,530
All Small Agencies Combined 4,103 66.1% 19.5% 14.4% 112
U.S. Access Board 19 54.9% 16.3% 28.9% 1
37.  Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.
 NPositiveNeutralNegativeDNK
Governmentwide 247,222 52.4% 24.0% 23.6% 13,206
All Small Agencies Combined 3,942 53.9% 22.8% 23.3% 287
U.S. Access Board 18 41.1% 32.8% 26.1% 2
38.  Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person’s right to compete for employment, knowingly violating veterans’ preference requirements) are not tolerated.
 NPositiveNeutralNegativeDNK
Governmentwide 240,999 67.0% 20.0% 13.0% 18,981
All Small Agencies Combined 3,782 68.2% 18.5% 13.2% 438
U.S. Access Board 16 69.5% 12.3% 18.2% 4
39.  My agency is successful at accomplishing its mission.
 NPositiveNeutralNegativeDNK
Governmentwide 256,079 78.9% 15.3% 5.8% 3,625
All Small Agencies Combined 4,141 78.4% 14.1% 7.4% 63
U.S. Access Board 20 90.5% 9.5% 0.0% 0
40.  I recommend my organization as a good place to work.
 NPositiveNeutralNegative 
Governmentwide 260,072 68.9% 19.5% 11.6%  
All Small Agencies Combined 4,217 67.4% 19.2% 13.3%  
U.S. Access Board 20 58.1% 32.1% 9.8%  
41.  I believe the results of this survey will be used to make my agency a better place to work.
 NPositiveNeutralNegativeDNK
Governmentwide 240,495 45.3% 29.5% 25.2% 20,071
All Small Agencies Combined 3,869 49.8% 26.5% 23.7% 360
U.S. Access Board 18 31.6% 26.8% 41.6% 2

My Supervisor/Team Leader

42.  My supervisor supports my need to balance work and other life issues.
 NPositiveNeutralNegativeDNK
Governmentwide 257,542 77.2% 12.2% 10.6% 1,567
All Small Agencies Combined 4189 82.6% 9.2% 8.2% 28
U.S. Access Board 20 95.1% 4.9% 0.0% 0
43.  My supervisor/team leader provides me with opportunities to demonstrate my leadership skills.
 NPositiveNeutralNegativeDNK
Governmentwide 257,586 66.6% 17.8% 15.6% 1,210
All Small Agencies Combined 4190 69.1% 15.4% 15.5% 22
U.S. Access Board 20 76.4% 4.2% 19.3% 0
44.  Discussions with my supervisor/team leader about my performance are worthwhile.
 NPositiveNeutralNegativeDNK
Governmentwide 255,863 63.3% 19.5% 17.2% 2,867
All Small Agencies Combined 4,152 65.9% 17.4% 16.7% 57
U.S. Access Board 20 62.6% 13.9% 23.5% 0
45.  My supervisor/team leader is committed to a workforce representative of all segments of society.
 NPositiveNeutralNegativeDNK
Governmentwide 239,887 66.0% 24.2% 9.8% 18,347
All Small Agencies Combined 3,861 69.5% 21.9% 8.6% 343
U.S. Access Board 17 54.3% 28.8% 16.9% 3
46.  My supervisor/team leader provides me with constructive suggestions to improve my job performance.
 NPositiveNeutralNegativeDNK
Governmentwide 256,923 61.9% 20.7% 17.4% 1,460
All Small Agencies Combined 4,170 63.4% 19.4% 17.2% 38
U.S. Access Board 19 60.6% 9.5% 29.9% 1
47.  Supervisors/team leaders in my work unit support employee development.
 NPositiveNeutralNegativeDNK
Governmentwide 254,891 66.9% 18.4% 14.7% 2,994
All Small Agencies Combined 4,142 68.8% 17.6% 13.6% 56
U.S. Access Board 18 69.2% 15.6% 15.3% 2
48.  My supervisor/team leader listens to what I have to say.
 NPositiveNeutralNegative 
Governmentwide 258,503 75.2% 13.4% 11.4%  
All Small Agencies Combined 4,211 78.6% 11.7% 9.7%  
U.S. Access Board 20 71.5% 9.8% 18.6%  
49.  My supervisor/team leader treats me with respect.
 NPositiveNeutralNegative 
Governmentwide 258,213 80.2% 11.4% 8.5%  
All Small Agencies Combined 4,208 81.9% 10.1% 8.0%  
U.S. Access Board 20 72.4% 22.8% 4.9%  
50.  In the last six months, my supervisor/team leader has talked with me about my performance.
 NPositiveNeutralNegative 
Governmentwide 258,363 76.9% 10.6% 12.5%  
All Small Agencies Combined 4,201 81.1% 8.7% 10.2%  
U.S. Access Board 20 51.4% 20.8% 27.8%  
51.  I have trust and confidence in my supervisor.
 NPositiveNeutralNegative 
Governmentwide 257,365 67.2% 17.1% 15.7%  
All Small Agencies Combined 4,179 69.2% 15.5% 15.3%  
U.S. Access Board 19 70.8% 9.6% 19.6%  
52.  Overall, how good a job do you feel is being done by your immediate supervisor/team leader?
 NPositiveNeutralNegative 
Governmentwide 258,024 69.3% 18.8% 11.9%  
All Small Agencies Combined 4,207 72.1% 16.7% 11.2%  
U.S. Access Board 19 65.7% 14.7% 19.6%  

Leadership

53.  In my organization, leaders generate high levels of motivation and commitment in the workforce.
 NPositiveNeutralNegativeDNK
Governmentwide 253,376 45.0% 26.8% 28.2% 2,654
All Small Agencies Combined 4,123 46.4% 23.8% 29.8% 59
U.S. Access Board 20 27.5% 39.1% 33.4% 0
54.  My organization’s leaders maintain high standards of honesty and integrity.
 NPositiveNeutralNegativeDNK
Governmentwide 248,067 57.0% 23.3% 19.7% 7,835
All Small Agencies Combined 4,018 58.8% 21.5% 19.7% 158
U.S. Access Board 20 46.4% 34.9% 18.7% 0
55.  Managers/supervisors/team leaders work well with employees of different backgrounds.
 NPositiveNeutralNegativeDNK
Governmentwide 246,564 65.3% 21.9% 12.8% 9,219
All Small Agencies Combined 3,962 65.6% 20.7% 13.7% 209
U.S. Access Board 20 71.5% 14.0% 14.4% 0
56.  Managers communicate the goals and priorities of the organization.
 NPositiveNeutralNegativeDNK
Governmentwide 253,364 64.4% 19.7% 15.8% 2,077
All Small Agencies Combined 4,129 61.2% 19.6% 19.1% 47
U.S. Access Board 19 70.3% 10.1% 19.6% 1
57.  Managers review and evaluate the organization's progress toward meeting its goals and objectives.
 NPositiveNeutralNegativeDNK
Governmentwide 242,666 64.0% 23.1% 12.9% 12,588
All Small Agencies Combined 3,882 61.1% 23.6% 15.2% 278
U.S. Access Board 19 65.0% 14.8% 20.3% 1
58.  Managers promote communication among different work units (for example, about projects, goals, needed resources).
 NPositiveNeutralNegativeDNK
Governmentwide 249,144 55.2% 23.2% 21.5% 6,095
All Small Agencies Combined 4,048 52.1% 21.9% 26.0% 122
U.S. Access Board 19 45.2% 5.1% 49.7% 1
59.  Managers support collaboration across work units to accomplish work objectives.
 NPositiveNeutralNegativeDNK
Governmentwide 247,893 58.4% 23.2% 18.4% 6,253
All Small Agencies Combined 4,042 56.4% 21.9% 21.7% 113
U.S. Access Board 18 48.4% 20.8% 30.8% 1
60.  Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor/team leader?
 NPositiveNeutralNegativeDNK
Governmentwide 246,381 57.6% 25.5% 17.0% 8,326
All Small Agencies Combined 4,003 58.7% 23.1% 18.3% 151
U.S. Access Board 19 55.6% 30.0% 14.4% 1
61.  I have a high level of respect for my organization’s senior leaders.
 NPositiveNeutralNegativeDNK
Governmentwide 253,257 56.6% 23.0% 20.4% 2,080
All Small Agencies Combined 4,143 55.6% 21.1% 23.4% 28
U.S. Access Board 20 57.5% 33.3% 9.2% 0
62.  Senior leaders demonstrate support for Work/Life programs.
 NPositiveNeutralNegativeDNK
Governmentwide 237,194 55.4% 27.1% 17.5% 17,672
All Small Agencies Combined 3,872 60.9% 24.1% 15.0% 299
U.S. Access Board 20 79.1% 15.9% 4.9% 0

My Satisfaction

63.  How satisfied are you with your involvement in decisions that affect your work?
 NPositiveNeutralNegative 
Governmentwide 254,203 53.4% 23.9% 22.8%  
All Small Agencies Combined 4,172 55.0% 22.8% 22.2%  
U.S. Access Board 20 56.9% 9.8% 33.3%  
64.  How satisfied are you with the information you receive from management on what’s going on in your organization?
 NPositiveNeutralNegative 
Governmentwide 254,125 50.7% 24.6% 24.7%  
All Small Agencies Combined 4,170 50.7% 22.4% 26.9%  
U.S. Access Board 20 57.6% 18.8% 23.6%  
65.  How satisfied are you with the recognition you receive for doing a good job?
 NPositiveNeutralNegative 
Governmentwide 254,057 50.7% 23.9% 25.4%  
All Small Agencies Combined 4,165 55.0% 21.8% 23.2%  
U.S. Access Board 20 57.5% 19.0% 23.6%  
66.  How satisfied are you with the policies and practices of your senior leaders?
 NPositiveNeutralNegative 
Governmentwide 253,587 45.6% 29.2% 25.3%  
All Small Agencies Combined 4,157 46.4% 27.4% 26.2%  
U.S. Access Board 20 53.2% 28.1% 18.7%  
67.  How satisfied are you with your opportunity to get a better job in your organization?
 NPositiveNeutralNegative 
Governmentwide 253,853 39.7% 28.4% 31.9%  
All Small Agencies Combined 4,160 34.5% 31.8% 33.7%  
U.S. Access Board 20 32.9% 25.3% 41.7%  
68.  How satisfied are you with the training you receive for your present job?
 NPositiveNeutralNegative 
Governmentwide 253,771 54.9% 23.6% 21.5%  
All Small Agencies Combined 4,159 49.8% 26.7% 23.5%  
U.S. Access Board 20 35.2% 27.2% 37.6%  
69.  Considering everything, how satisfied are you with your job?
 NPositiveNeutralNegative 
Governmentwide 253,348 70.7% 16.7% 12.5%  
All Small Agencies Combined 4,163 70.4% 16.1% 13.5%  
U.S. Access Board 20 71.5% 14.1% 14.4%  
70.  Considering everything, how satisfied are you with your pay?
 NPositiveNeutralNegative 
Governmentwide 253,704 62.5% 17.1% 20.4%  
All Small Agencies Combined 4,162 62.2% 17.7% 20.1%  
U.S. Access Board 18 68.0% 16.2% 15.8%  
71.  Considering everything, how satisfied are you with your organization?
 NPositiveNeutralNegative 
Governmentwide 253,622 62.3% 20.9% 16.8%  
All Small Agencies Combined 4,155 63.6% 19.1% 17.3%  
U.S. Access Board 20 62.3% 23.2% 14.4%  

Work/Life

72.  Have you been notified that you are eligible to telework? Telework means working at a location other than your normal work site during your regular work hours.
 NYesNoNot Sure 
Governmentwide 253,632 5.5% 67.3% 27.2%  
All Small Agencies Combined 4,153 5.2% 28.5% 66.4%  
U.S. Access Board 20 0.0% 9.5% 90.5%  
73.  Please select the response below that BEST describes your current teleworking situation:
 N3+ Days Per Week1-2 Days Per WeekNo More Than 1-2 Days a MonthInfrequently
Governmentwide 247,588 3.4% 11.5% 6.0% 16.0%
All Small Agencies Combined 4,108 4.8% 14.6% 11.2% 25.2%
U.S. Access Board 20 0.0% 45.0% 20.0% 15.0%
73.  Please select the response below that BEST describes your current teleworking situation: (continued)
 NMust Be Physically PresentTechnical IssuesNot Allowed to TeleworkChoose Not To Telework
Governmentwide 247,588 23.0% 5.5% 20.5% 14.1%
All Small Agencies Combined 4,108 11.9% 3.5% 13.4% 15.3%
U.S. Access Board 20 5.0% 5.0% 0.0% 10.0%
74.  Do you participate in the following Work/Life programs?  Alternative Work Schedules (AWS)
 NYesNoNot Available 
Governmentwide 251,340 20.3% 46.9% 32.7%  
All Small Agencies Combined 4,148 13.1% 47.2% 39.7%  
U.S. Access Board 20 0.0% 56.1% 43.9%  
75.  Do you participate in the following Work/Life programs?  Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)
 NYesNoNot Available 
Governmentwide 250,755 29.0% 59.3% 11.8%  
All Small Agencies Combined 4,135 26.8% 60.6% 12.7%  
U.S. Access Board 20 9.2% 46.3% 44.6%  
76.  Do you participate in the following Work/Life programs? Employee Assistance Program (EAP)
 NYesNoNot Available 
Governmentwide 250,174 12.7% 81.3% 6.0%  
All Small Agencies Combined 4,129 13.1% 82.3% 4.6%  
U.S. Access Board 20 16.1% 79.2% 4.8%  
77.  Do you participate in the following Work/Life programs?  Child Care Programs (for example, daycare, parenting classes, parenting support groups)
 NYesNoNot Available 
Governmentwide 250,015 3.1% 80.5% 16.3%  
All Small Agencies Combined 4,127 1.4% 77.2% 21.4%  
U.S. Access Board 20 0.0% 48.0% 52.0%  
78.  Do you participate in the following Work/Life programs?  Elder Care Programs (for example, support groups, speakers)
 NYesNoNot Available 
Governmentwide 249,620 1.9% 81.1% 17.0%  
All Small Agencies Combined 4,122 1.8% 77.4% 20.8%  
U.S. Access Board 20 0.0% 48.0% 52.0%  
79.  How satisfied are you with the following Work/Life programs in your agency?  Telework
 NPositiveNeutralNegativeNBJ
Governmentwide 156,916 38.2% 38.8% 23.0% 95,920
All Small Agencies Combined 3,251 60.1% 22.3% 17.6% 906
U.S. Access Board 19 57.1% 37.8% 5.1% 1
80.  How satisfied are you with the following Work/Life programs in your agency?  Alternative Work Schedules (AWS)
 NPositiveNeutralNegativeNBJ
Governmentwide 172,371 60.6% 25.9% 13.5% 79,089
All Small Agencies Combined 2,931 68.9% 20.8% 10.3% 1,198
U.S. Access Board 15 76.0% 24.0% 0.0% 4
81.  How satisfied are you with the following Work/Life programs in your agency?  Health and Wellness Programs (for example, exercise, medical screening, quit smoking programs)
 NPositiveNeutralNegativeNBJ
Governmentwide 152,195 52.5% 36.6% 10.9% 99,632
All Small Agencies Combined 2,420 51.4% 37.5% 11.2% 1,722
U.S. Access Board 7 24.8% 63.8% 11.5% 13
82.  How satisfied are you with the following Work/Life programs in your agency?  Employee Assistance Program (EAP)
 NPositiveNeutralNegativeNBJ
Governmentwide 114,205 41.3% 52.2% 6.4% 138,036
All Small Agencies Combined 1,874 44.1% 51.1% 4.8% 2,274
U.S. Access Board 10 25.9% 65.0% 9.1% 10
83.  How satisfied are you with the following Work/Life programs in your agency?  Child Care Programs (for example, daycare, parenting classes, parenting support groups)
 NPositiveNeutralNegativeNBJ
Governmentwide 75,888 21.0% 68.3% 10.8% 176,005
All Small Agencies Combined 1,161 15.6% 69.5% 14.9% 2,970
U.S. Access Board 3 0.0% 100.0% 0.0% 17
84.  How satisfied are you with the following Work/Life programs in your agency?  Elder Care Programs (for example, support groups, speakers)
 NPositiveNeutralNegativeNBJ
Governmentwide 69,641 16.0% 75.5% 8.5% 180,182
All Small Agencies Combined 1,130 16.6% 74.2% 9.3% 3,010
U.S. Access Board 4 0.0% 100.0% 0.0% 16

Subcategories

  • Freedom of Information Act (FOIA)

    Introduction

    Welcome to the Access Board’s FOIA page. We hope to provide you helpful information about the Access Board and about the Freedom of Information Act. Below is a description of that Act, as well as a list of frequently asked questions (FAQs).

    FOIA Officer

    Lisa Fairhall, Deputy General Counsel
    U.S. Access Board
    1331 F Street NW, Suite 1000
    Washington, DC 20004
    202-272-0046 (voice)
    202-272-0081 (fax)
    This email address is being protected from spambots. You need JavaScript enabled to view it. ">This email address is being protected from spambots. You need JavaScript enabled to view it.

    The Freedom of Information Act

    The Freedom of Information Act (5 U.S.C. § 552), provides a right of access to the public of government records. The Act also allows the government to withhold certain information in responding to those requests in nine exemptions, including for national security, deliberative process and attorney client, and confidential business information, to name a few.

    Frequently Asked Questions

    1. What does FOIA do?

    As noted above, FOIA provides a right of access to the public of government records. The Act also allows the government to withhold certain information in responding to those requests in nine exemptions, including for national security, deliberative process and attorney client, and confidential business information, to name a few.

    2. Can I ask a question under FOIA?

    Yes, but please be aware that FOIA does not require agencies to do research, analyze data, answer written questions, or to create records in order to respond to a request.

    Staff at the Access Board are availble to provide technical assistance on a variety of issues. Please reference our e-mail directory for the types of questions we answer quickly and routinely. If it suits your need, please consider using that contact information instead of submitting a FOIA request.

    It is important to understand that there is no central office in the government which processes FOIA requests for all agencies; each Federal agency responds to FOIA requests for records in its own files. Thus, the public may submit FOIA requests to the Access Board to obtain records that are in the Access Board’s files.

    3. How do I submit a FOIA request?

    Individuals wishing to file a FOIA request must write a letter to submit a FOIA request. Address your letter to:

    FOIA Officer,
    U.S. Access Board
    1331 F Street NW, Suite 1000
    Washington, DC 20004

    You may also fax your letter to: 202-272-0081, or send your request by e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. ">This email address is being protected from spambots. You need JavaScript enabled to view it. .

    4. Do I need to submit a particular form to request documents under FOIA?

    No. However, in order to process your request, you need to reasonably describe the records you are looking for, providing as much information as possible (in order for the Access Board to search for them). The Access Board may also contact you to request that you provide more detail.

    5. Is there a fee to submit a FOIA request?

    The Access Board, like other agencies, may charge a fee for responding to your FOIA request. The amount of thefee depends on who you are and why you are making a FOIA request. The FOIA Act divides requesters into four categories for fees, as described below. In addition, in certain circumstances, the Access Board may request advance payment of fees. You may also indicate, in your letter, how much in fees you are willing to pay, before the Access Board needs to contact you.

    Commercial use requesters:
    When the Access Board receives a request for documents for commercial use, it will assess charges that recover the full direct cost of searching for, reviewing for release, and duplicating the records sought.
    Educational and non-commercial scientific institution requests:
    The Access Board shall provide documents to requesters in this category for the cost of reproduction alone, excluding charges for the first 100 pages.
    Representatives of the news media:
    The Access Board shall provide documents to requesters in this category for the cost of reproduction alone, excluding charges for the first 100 pages.
    All other requesters:
    The Access Board shall charge requesters who do not fit into any of the categories above fees that recover the full reasonable direct cost of searching for and reproducing records that are responsive to the request, except that the first 100 pages of reproduction and the first two hours of search time shall be furnished without charge.

    The Access Board may waive fees, in whole or in part, if “disclosure of the information is in the public interest because it is likely to contribute significantly to public understanding of the operations or activities of the government and is not primarily in the commercial interest of the requester.” If you wish to request a waiver of fees, please provide as much information as possible about how you will be using the information in order for the Access Board to make its determination.

    Please note that in certain circumstances, such as when fees exceed $250, the Access Board may contact a requester for the advance payment of fees by check or money order payable to the U.S. Treasury.

    6. How long will it take to receive an answer to my FOIA request?

    The FOIA Act gives the Access Board a minimum of 20 working days (that’s excluding Saturdays, Sundays and legal public holidays) to respond to your request. The Access Board can also extend that time period an additional 10 working days (the Access Board will send you a notification when that occurs). The 20-day time period only begins when the Access Board has received your request.

    7. What if I have concerns about the processing of my FOIA request or about the response I receive to my FOIA request?

    If you have questions or concerns about the status or processing of your request, you may call the FOIA officer, at 202-272-0046. The FOIA Officer is available to assist you in answering questions that you have about your request.

  • Performance and Accountability Report
  • Budget Justification