Appendix D: Technical Assistance Data

  FY 2011 FY 2012 FY 2013
[2]  Data has been collected since March 1998.
[3]  An information packet usually contains several publications.  We do not collect data on publications disseminated through partner organizations; therefore the actual number of publications disseminated to our customers is greater than our current data indicates.
Technical Assistance Calls and Faxes 12,673 13,180 13,575
Website User Sessions[2] 3.5 million 3.7 million 3.8 million
Information Packets[3] 1,225 1,278 1,240
Training Sessions 87 91 85
Training Participants 7,340 7,634 7,865