Dear Sirs, we travel frequently on Cruise ships making on an average of about 6 Cruises a year or more. My husband is in a mobility scooter and even though he can go ashore does not for getting off the ship is too hard to do on any ship we have been on. Here is the problem the exits are too steep and too hard to manuver for him on his scooter. He first of all can not get over the hump from ship to ramp and then it is too steep making him go far to fast on exit and making it unsafe for those ahead of him. The crew will help him get over bump in ramp but he feels it unfair to them for he is a big man and they strain to do this for him thus he just does not go ashore on any Cruises we go on. We have traveled Carnival, Celebrity, Princess and RCCL. None are easy to get off of in a wheelchair or a scooter without assistance from crew and then making a real spectacle of yourself in the process. We also need to address more the problem of Deaf and Hard of Hearing Individuals of which I am one. Their needs to be visual information when distress signal blares as to weather this is for real or just a drill ect. When you are deaf or hard of hearing you have NO idea and can not hear or understand life boat drills ect. Thank you for all your help in this matter. Also it would be so nice if they would require Ships to HAVE closed captions on all programs they show in room and in public places they do NOT at this time. They have captioned T.V.'s but no programs in Closed Captions. Nor or the movies they show in captions. Only a few new Princess ships and Freedom of the Seas by RCCL provide captions for Deaf and Hard of Hearing passengers. This can be and should be done. Thank you again.
Dianne Webb
Williston, Florida