CVS to Provide Talking Prescription Drug Labels

March 18, 2014

Today CVS announced that it is providing ScripTalk talking prescription labels to customers with visual impairments ordering through cvs.com. The new CVS initiative will ensure that cvs.com customers who are blind can access the critical health and safety information provided in a standard print prescription label.

The Access Board Working Group’s Final Report Regarding Best Practices for Making Prescription Drug Container Label Information Accessible to Persons who are Blind or Visually-Impaired is referenced in section 3.2 and 3.5 of the agreement that led to today's announcement. The agreement and announcement is the result of Structured Negotiations between CVS and the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. The organizations were represented by the Law Office of Lainey Feingold and by Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho.