Amendments to the ADA Accessibility Guidelines

  • 220  Automatic Teller Machines, Fare Machines, and Self-Service Machines

220 Automatic Teller Machines, Fare Machines, and Self-Service Machines

220.1 Automatic Teller Machines and Fare Machines.  Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided, at least one of each type provided at each location shall comply with 707.  Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type shall comply with 811.

Advisory 220.1 Automatic Teller Machines and Fare Machines.  If a bank provides both interior and exterior ATMs, each such installation is considered a separate location.  Accessible ATMs, including those with speech and those that are within reach of people who use wheelchairs, must provide all the functions provided to customers at that location at all times.  For example, it is unacceptable for the accessible ATM only to provide cash withdrawals while inaccessible ATMs also sell theater tickets.

220.2 Self-Service Machines.  Where self-service machines, other than automatic teller machines and fare machines covered by 220.1, meet the definition of information and communication technology in 36 CFR Part 1194 and they are used for ticketing, check-in or check-out, seat selection, boarding passes, or ordering food in restaurants and cafeterias, at least one of each type provided at each location shall comply with the provisions in 36 CFR Part 1194, Chapters 3-9.

Exceptions:  1.  Self-service machines shall not be required to comply with the following sections in 36 CFR Part 1194: 302; 409-412; 503.1-503.3; 506; 508; 703; 802.2.3; and 802.2.4.

2.  Self-service machines which are located at drive-up only locations shall not be required to comply with section 702 in 36 CFR Part 1194.